Kathleen started her dental life as an assistant. When she realized that she really enjoyed the field she decided to further her education by atending the Dental Hygiene program at Hudson Valley Community College. She graduated in 1995 and one year later she found herself here at Plattsburgh Dental Group. Kathleen’s compassion, kindness and excellent skill level immediately made us realize how lucky we were to have attracted her to our office. Whether she is working, cycling, hiking or just spending time with her family she always brings her smile with her.
She says, “Here I enjoy a terrific work environment that offers high quality, friendly care in a relaxing environment. I have worked for Dr. Gerner since 1996 and have watched and experienced much growth in that time. Dr. Gerner is dedicated to his staff and his patients while offering state-of-the-art technology. We are a close-knit staff that enjoys spending time together outside the office. I always enjoy meeting new people and hope that you will join our practice soon.”
Born in Wales, Great Britain, we are not exactly sure how she made it across the Atlantic but we’re unbelievably happy she did. She graduated from the Hudson Valley Dental Hygiene program in 1995 and started working with us in 1998. Her dedication to her patients is complete and obvious and she never seems to miss an opportunity to help our office follow her example. This same focus is also apparent outside the office – whether she is doing yoga, biking, gardening or – most importantly – spending time with her family.
She says,” I enjoy being able to work in a relaxed and positive environment. I believe Dr. Gerner has placed trust and confidence in the staff’s ability to provide quality patient care while quietly motivating us to excel.”
Tracy G. started working for Plattsburgh Dental Group in 1986 – over twenty five years ago – as a dental assistant. She became our office manager in 1993. Her varied interests – cycling, skiing, music and being around her friends and family – are united by two common themes; she is always willing to challenge herself and she won’t settle for less than her best.
She says, “Throughout my life my greatest joys and accomplishments have come from learning new things and challenging myself. Plattsburgh Dental Group has fulfilled many of those needs. I am grateful for the opportunity to represent a wonderful practice and an employer who believes in encouraging personal success in all his employees.”
Tracy L. took our Dental Assisting course in 2001 but didn’t get around to joining our office until 2003. She started as an assistant but is now an invaluable member who manages our front desk. When she isn’t busy with the four million different tasks and distractions there – she handles our billing and insurance – effortlessly and cheerfully. When she isn’t spending quality time with her family and many pets, she’s probably blasting them all out of her house with her music.
She says, “I love having the kind of boss that you can discuss your interests with, joke around and still maintain a great professional relationship. He really makes our jobs enjoyable.”
Karen First came to Plattsburgh Dental Group as a six year old patient. She now works here as a fabulous full-time treatment coordinator – all grown up. In between she started her dental assisting career in 1997 – first in New York, then Oklahoma, and then New York again. She returned to us in 2006 and hit the ground running. She is always happy to accept any new responsibilities and inspires the rest of us to do the same.
In 2007 she completed the online training from Hudson Valley Community College to become a Certified Dental Assistant. Karen is the rare sort of individual who makes everyone around her a better person – don’t know how she does it.
She says, “I have worked at several dental offices. PDG is, by far, the best! Our atmosphere is full of life and joy.”
Kelly came to us as a student in our dental assisting course in April of 2010. Kelly wasted no time soaking up the information on assisting and proved that she could handle the job in a temporary position with us in June of 2010. In May of 2011 Kelly took a full-time position with us as a treatment coordinator and she has continued to soak up information like a sponge and perfect her skills. Our team feels complete with Kelly being an essential part of it!
In her spare time Kelly enjoys spending time with her son and reading good books.
She says, “Prior to working at PDG, I felt unfulfilled in the work force. PDG has been a positive change in my life and I am grateful for the opportunities Dr. Gerner has provided for me. I love it here and am here to stay!”